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RULES

1.
Studio sessions are by APPOINTMENT ONLY.  If you wish to tour the studio, appointments need to be made in advance.  Our hours vary daily based upon the bookings we have scheduled and we cannot guarantee to be available unless you make an appointment with us in advance.
2.
The renter must leave the facility in the same condition as when they began (CLEAN AND ORGANIZED).  In the event that the facility is not returned to its original state, the renter will be subjected to a cleaning fee of $50.  In the event that any equipment, fixtures, furniture, etc. are abused, broken or stolen during the rental of the studio, the renter shall be held responsible and will be subject to repair/replacement costs.
3.
The time booked does not indicate shoot time, it is the time you are admitted into the studio and the time you are required to have cleaned and exited.  Going over the allotted booking time will result in the additional $50 fee.  The staff of Light Hero Studios will give you a 15 minute heads up near the end of your booking time.
4.
Rental fee is due at time of booking.  No exceptions.
5.

 

Absolutely NO smoking, drugs, or alcohol is permitted at Light Hero Studios.
6.

 

 

Tasteful, provocative images are acceptable.  However, we do not condone pornographic photography.
7.

 

 

Banned items include glitter, tinsel, smoke bombs, hay, colored powder and charcoal powder.  If you are using any similar materials, please contact us beforehand so that we may best assist you.
8.

 

 

Do NOT step on the curve of the cyclorama wall.  It is not meant to be stepped on and may result with breakage.  In the event that the wall is damaged, renter will be held responsible for the cost of damages.
Children are allowed in the studio.  Please keep watch of them to avoid injuries or damage to the premises.
10.

 

 

Mind the noise level (music) and be respectful of our neighbors.  
Terms of Use

 

 

How Do I Book the Studio?
Before booking, please see our calendar for what dates and times we have available. Once you have picked a date, you may either call, email, or book here on our website underneath our Book a Studio tab. Bookings are taken on a first-come-first-serve basis and are only confirmed once we receive your 50% deposit, so please have your credit card information ready if you are giving us a call, or be prepared to fulfill a Paypal invoice ASAP; this will ensure there are no complications with your booking. 
Can You Hold My Studio Booking?
No, your booking is only confirmed once we receive your 50% deposit, no exceptions. If you wait to place your deposit, you may lose your booking. 
How do I know when my studio booking has been confirmed?
You will receive an email confirmation with a rental receipt, and your booking will appear on the calendar here on our website. If you have not received a confirmation or your booking has not appeared on the calendar, please notify us ASAP.
May I come early to set up for my booking?
No, the booking time indicates when you are admitted into the studio. Booking times indicate when the studio must be cleaned and exited. Exceeding the time booked will result in additional fees. There may be another client booked back-to-back with your booking, so please be considerate of their paid time.
Can I come early to use the makeup station?

 

No, use of the makeup room is included in your booking time. There may also be another client booked back-to-back with your booking, so please be considerate of their paid time.
Can I rent lights/props to use outside the studio?

 

 

No, all lights and props are to be used inside the studio.
Can I start a booking on the half hour or extend my time if I need by a half hour?

 

 

Half hour bookings and extensions are available per request, per availability.
What is the Subscription Service?

 

 

Our studio subscription packages allow for a monthly or yearly fee to be allowed to book a certain amount of hours each month.  These are overall the best deal if you are shooting frequently.  There are not roll over hours so use accordingly.
9.

 

 

Use of Light Hero Studios is at RENTERS OWN RISK.  Renter hereby waives rights to seek legal redress for mishaps, accidents, and/or loss while on our premises.  Renter agrees to leave the studio, equipment and adjacent grounds in the same condition as they were when the Renter arrived.  Renter is solely responsible for any legal infractions Renter or members of Renter's party make during the conduct of the shoot, be they in our studio or elsewhere.  This includes parking tickets, all other violation or citations and legal action resulting from the conduct of the shoot, taken at whatever time.  Renter agrees to hold harmless Light Hero Studios, its owner, agents, representatives and contractors acting on Light Hero Studios behalf for any loss, accident or injury to Renter's self or anyone who accompanies renter while on our premises.  At any time Light Hero Studios may refuse and cancel service to any renter for any reason, in which case renter will be reimbursed the full amount of booking and Light Hero Studios will not be held responsible for any inconveniences including rebooking, financial, or legal actions.
Renter understands that if Light Hero Studios observes dangerous or negligent practices or activities that are being engaged in by the Renter and/or the Renter's party, Light Hero Studios reserves the right to stop the shoot and require Renter and Renter's party to leave immediately - HOWEVER, Studio assumes NO RESPONSIBILITY to act in such cases.  Renter agrees to hold Light Hero Studios, its agents, representatives, and anyone acting on behalf of Light Hero Studios completely harmless from any action, legal or otherwise that results from Renter's conduct.  Renter is solely responsible for verifying that all persons employed by Renter during Renter's rental period with Light Hero Studios LLC are of legal age for the activities they are to be engaged in.  Light Hero Studios has no responsibility to determine or verify the age of participants in the Renter's activities but reserves the right to end those activities if it becomes aware that legal age violations are on going.  Renter agrees that at least (1) Light Hero Studios representative will be monitoring video at all times while Renter is using it.
Light Hero Studios is not responsible for any personal items left behind in the studio by the Renter or Renter's party.  If items are left without notice, it will be disposed of at the end of the Renter's booking.

FREQUENTLY ASKED QUESTIONS